They operate from the United Kingdom, their main victims are the Spanish hoteliers, and for some years they are exporting the fraudulent model to the Riviera Maya, it is a profitable dirty business for the law firms specialized in tourism, only to Mallorca It costs 50 million euros per year for false complaints.
The modus operandi is the following: by social networks or live, they convince English travelers to vacation for free; in return they only have to sue the hotel where they are staying, mainly all-inclusive – they count up to 5 years to do so – the accusation is regularly for Cyclospora infection – single-celled parasite that causes severe diarrhea, acquired by food or contaminated water – to skip the investigation You only have to request the payment ticket and that your purchased Imodium at a pharmacy. Later the English firm creates the medical history and claims to the British justice, reveals Edgar Morales in his Presidential Suite column.
English tour operators generally do not enter the legal process because of the burdensome costs over a million pesos costs a trial – they prefer to compensate the client and pass the expenses to the hotelier. This way they are destroying the credibility of the Spanish hotels and they try it with the riviera maya. With the proviso that in Mexico, such an accusation affects fate in general.
It cost us millions of dollars and decades to take away the stigma that Mexican cuisine is unhealthy, producer of the “Moctezuma’s revenge.” To prevent the false news of the Cyclospora from permeating, a dialogue with the English government must be escalated to stop corrupt law firms and stop campaigning against Mexico. It’s another job for Chancellor Marcelo Ebrard.
Tourism Promotion Council of Quintana Roo (CPTQ) warns of repeated false reports of diseases in Quintana Roo
The Tourism Promotion Council of Quintana Roo (CPTQ) noted that the state government is aware of reports from local and United Kingdom media that falsely report travel warnings issued for destinations in Quintana Roo. Many of these articles also mention tourists who report gastrointestinal diseases, sometimes attributed to a bacterium called Cyclospora.
First, the document points out: there are no travel warnings against visiting Quintana Roo and any of its destinations by the UK government. Instead, media reports have highlighted the standard language that exists on most travel advice websites with respect to ensuring that visitors are careful to consume food and beverages in established places that maintain hygiene standards, Seek help if they feel sick, as well as other common-sense advice for travelers. These standard precautions or routine updates of the website have been falsely reported as travel warnings.
These same media reports have mentioned cases of tourists who get sick due to Ciclospora, a common bacterium, and that there are widespread problems in Quintana Roo, which is also false. Articles on this topic appear every summer, mainly driven by a press campaign conducted by a group of law firms seeking financial gain when filing claims against tour operators and hotels. This situation has been well documented, most recently by The Guardian on June 2018.
In the article, it says: “An epidemic of false claims of food poisoning that has cost hoteliers hundreds of millions of pounds … Some claims companies were suggesting a picture of an Imodium receipt, the treatment of diarrhea, was enough to launch a claim…. More than a dozen law firms are being investigated in relation to vacation claims, including several that are considered to have potentially inappropriate links with the claims management companies, paying them to refer their clients. ”
The Mexican government and the tourism industry take any disease report seriously and any claim is investigated immediately, the corresponding authorities are informed and all protocols are implemented to understand the situation and, when necessary, the measures are taken appropriately. After consulting with the Department of Health (SECRETARIAT OF HEALTH) of the state of Quintana Roo, tour operators and additional sources, we can share that: In 2019, there have been no reports of generalized increases in gastrointestinal diseases in the state.
Currently, there is no problem or alert in the state related to Cyclospora, a common bacterium that is not in significant quantities or that has caused significant diseases in recent years.
Quintana Roo has implemented countless international protocols and hygiene standards in any establishment that serves food or drinks to locals or tourists and has received more than 940 valid corporate quality brands, 590 of which correspond directly to hygienic food handling.
Cyclospora cases are common every year in many countries around the world, and it can be difficult to identify the source given the time it takes for symptoms and several other factors to appear.
For example, there were significant reports in 2018 in the US of Cyclospora cases of products grown in the US that resulted in closures and hundreds of people affected.
In terms of tourists, it is also difficult to identify an exact source of a disease, as travelers consume food and drinks at airports, airplanes, hotels, restaurants and even at their own local grocery store that could have originated in different places.
People who get Cyclospora may experience mild or no symptoms, such as an upset stomach. Those who experience more significant symptoms usually see them pass in a matter of days or a few weeks, sometimes with the help of antibiotics.
Due to the above factors and the lack of documented cases in Quintana Roo, there is no cause for concern for travelers and industry.
Because we greatly value the fundamental role that our travel industry partners play, for the development of the Mexican tourism industry and the management of the response to situations like this, we will continue to share updates when new information is available. (The Quintana Roo Tourism Board). (Guest Assist the App of the government of Q. Roo for tourist safety now for health ).
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