Make the payment online and avoid lines
If it is already halfway through the month and your receipt from the CFE still has not arrived at your house, do not despair! Here’s how to pay it to avoid any late payment surcharge.
It is common for a white and green ballot to arrive at the entrance of Mexican homes during the first ten days or before the end of the month. But, what happens if it does not arrive?
If you are tired of waiting for your receipt and you know that the payment date is approaching, we recommend that you take the initiative and dial 071 so that you can explain to the operators that your invoice has not arrived.
With such action, a report will be registered to solve the problem. But you must bear in mind that more relevance is being given to the use of technology so that you can print your receipt when you need it, downloading the digital document first.
To achieve the above, you can enter the digital platform of the Federal Electricity Commission (CFE) to select “Inquiry of Receipt”.
Right there you will be asked to fill out a form (service number and username, contact) so that you receive the electronic document.
The second option is through the mobile application ” CFE Contigo “, in which you can check your balance to pay the debt.
Download invoices, and pay for the service with a credit or debit card with CFE Contigo.
Forget about the lines to pay your electricity bill, with CFE App you can do it from the comfort of your home, and incidentally help the environment because you will no longer have the need to request your CFE SSB receipt.
The Federal Electricity Commission (CFE) launched its mobile application “CFE Contigo”, available for iOS and Android, in which the user can check the electricity consumption and make the corresponding payment.
CFE director Jaime Hernández Martínez pointed out that this application “significantly reduces the time that our clients – who add up to a total of approximately 42.2 million – spend doing CFE procedures.”
With CFE Contigo, the user will know their current and historical balances; receipt of the digital receipt and download of fiscal invoices (PDF format); make the payment of the service by credit card or debit card and geotag a Customer Service Center.
It is important to note that it notifies the date of the next payment to be due, and protects the information to give the user greater security.