This July 30, Profeco ordered private schools to reconcile tuition and enrollment payments according to the educational model to be taught, as indicated in the official document. These is all you need to know.
All about why Profeco ordered private schools to reconcile tuition payments
This statement indicates that the charges must “be adjusted proportionally to the quality, diversity of services and use of facilities.” This is due to the conditions that are being presented in the world by the Covid-19 pandemic, a situation that is forcing the country to use a hybrid education model, where distance and face-to-face education will be implemented.
This is why Profeco ordered private schools to reconcile tuition and enrollment payments; However, it indicates that the “economic consideration must be proportional to the quality and nature of the education received, to the diversity of services and to the academic facilities and resources that private schools use to fulfill their purpose.”
And the prices?
Profeco is not allowed, by law, to set prices on any product or service. So she calls for parents to agree as best suits both parties.
For this, it must be taken into account that the agreement that establishes the minimum bases for the commercialization of educational services provided by individuals, published in the Official Gazette of the Federation on March 10, 1992, indicates that educational service providers must inform in writing everything related to their services, prior to enrollment, for each school year.
What if there is no agreement?
If this happens, the institution indicates that parents can file a complaint with Profeco, either individually or in groups, to initiate the conciliation procedure between both parties.
For his part, Ricardo Sheffield Padilla, the federal consumer attorney, suggests that parents analyze and compare providers of distance education or virtual education, to choose the best option.
Also, in the event that parents want to change their children from school, institutions are obliged to return the re-registration payment if it was covered in advance.