After a chaotic week of delays and cancellations, Interjet executives reported that the airline has begun to normalize its operations.
As compensation for affected travelers and to regularize flights, the airline is operating extra flights to the destinations that were most affected.
It also implemented a protection plan to compensate for involuntarily injured passengers, above what is established by the Civil Aviation Law.
The airline has been in permanent contact with its customers to inform them about the status of their flights.
At all times, Interjet has worked hand in hand with the Federal Consumer Attorney’s Office (Profeco), the Ministry of Communications and Transportation (SCT) and the General Directorate of Civil Aviation (DGAC) to support affected travelers.
“We reiterate our sincerest apologies to those customers who were affected in the last 72 hours by this eventuality, and we appreciate your support and understanding,” said Julio Gamero, commercial director of Interjet. ( Interjet canceled flights and delays total 9,486 passengers affected ).
The Mazatlan Post