Did you know that you can receive medical attention from IMSS at your home?

The service is offered to beneficiaries who are unable physically or psychically to attend external consultation.

Mexico.- Few people know that the Mexican Social Security Institute can transfer medical care to your home in the event that the beneficiary is unable physically or psychically to attend an outpatient clinic.

Requesting the service is not difficult, however waiting times can be long. Here are the details:

What is the service ?: When you need medical attention and you can not attend your Family Medicine Unit (UMF) for being physically or psychologically disabled, you can request that a Family Doctor come to your home.

Who can do it ?:  Family, responsible or entitled who is physically or psychically unable to go to the family practice.

Where can I carry out this procedure ? : In person: at the Family Medicine Unit (UMF) that corresponds to you, on working days from Monday to Friday from 08:00 a.m. to 2:00 p.m. in units with morning shift and from 2:00 p.m. 20:00 hours in units with morning and evening shift.

Telephone route: Calling the UMF telephone number that corresponds to you on working days from Monday to Friday from 08:00 to 14:00 hours in units with morning shift and from 2:00 to 20:00 hours in units with morning shift and evening. The service can not be requested online.

What is the cost of this procedure ?: The service is free only for beneficiaries of the IMSS with valid rights.

What documents do I need and what should their characteristics be ?:

  • Name of the patient who will receive home health care.
  • Social Security number.
  • Office and shift.
  • Complete address of the patient.
  • Phone number.
  • Name of the person requesting home health care.
  • In-person application in the medical unit of affiliation:
  • National Health Primer.
  • Complete address of the patient.
  • Phone number.
  • Current official identification.
  • Name of the person requesting home health care. Note: Original documents are required to verify data and request the request.

What information do I need to know before completing this procedure ?:

  • You must provide the affiliation number, name, address of the patient with all possible references and telephone number.
  • The patient must be in force or within the period of conservation of rights, at the time of requesting home health care.
  • Home health care is performed in those cases in which the patient is unable to go to his UMF ascription to receive medical attention.
  • If you find yourself outside the area to which the right holder belongs, it will be necessary to request a visit to the nearest UMF.

Remember that, as a patient or relative, you must allow medical staff access to your home to receive health care services. The home health care service will be provided by the doctors assigned to the corresponding FMU.

IMSS Telephone: 01 800 623 2323

www.imss.gob.mx

Source: linea directa, IMSS

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