The company decided to contact the health authorities of several countries, Mexico, and Mazatlan in particular, will not receive their ships until further notice.
Mazatlan, Sinaloa.- The Carnival Cruise Line company reported through its official pages the postponement of their arrivals in Mexico since the September 15 date had been established, will no be delayed until September 30 on the recommendation of the authorities of health.
“During this unprecedented hiatus in our business, we have continued to consult with public health, government and industry officials, and we are watching with great interest as commerce, travel and personal activities begin to resume. The cruise industry announced it would voluntarily expand its break in North America until September 15. We must share the disappointing news that we are extending our break in service and canceling all cruises until September 30, “the statement said.
They added that those who have been affected by their vacation schedules will be reimbursed.
“If your trip has been affected, you will have received an email directly from Carnival or your Travel Advisor. This email will have all the instructions you need to claim your offer for cancellation or refund,” the statement emphasized.