They complain about a poor service to process their credential; only one person works on filling in the forms, which makes it impossible to provide a quick service
Culiacán, Sinaloa.- People who are dedicated to providing bagging services in self-service stores in Culiacá n, denounced the inhumane treatment offered to them by employees of the offices of the National Institute of Older Adults (Inapam) since some arrive from 2:00 in the morning to process your credential.
Interviewed on the spot, some commented that they have been going to the offices for a week and only deliver between 25 and 30 tokens, which are insufficient since around 500 people attend.
They complained about a particular company that does not accept them again at the checkouts until they have their Inapam card and fill out a response form for a relative, for anything that may happen to them inside the supermarket during working hours.
They also questioned why they are not allowed to work if they have already had the complete vaccination scheme against COVID-19 for months.
Upon noticing the presence of the informative Línea Directa, personnel from the National Institute for Adults went out and handed in files, in addition to the form for them to fill out there instead or, take it home and deliver it later, and thus expedite the procedure and avoid getting up early and making long lines in the sun, and more so when it comes to people between 60 and 80 years old.
It should be noted that only one person works to fill out the forms, which makes it impossible to provide fast and efficient service to these older adults.