The Instagram, Whatsapp and Facebook platforms experienced failures around the world this Wednesday. The problem lasted until 5:00 GMT on Thursday, when Instagram, without giving more details, reported through Twitter that it had been fixed.
For several hours, it was not possible to update the pages or publish content , as reported by users on the networks.
In turn, the WhatsApp messaging
According to the site DownDetector , which reports on the operation of several networks and digital platforms, the peak of user complaints was during the night of Wednesday , with more than 12 thousand reports for Facebook and 30 thousand for Instagram around 01:00 GMT .
According to the data of DownDetector , the problems affected different countries like USA, Canada, Mexico, Guatemala, El Salvador, Colombia, Peru, Chile, Argentina, Brazil, Spain, Portugal, France, the United Kingdom, Germany , Belgium, the Netherlands, Austria, Poland, India, Malaysia and the Philippines.
“We are aware that some people currently have problems accessing the family of Facebook applications, we are working to solve the problem as soon as possible,” they said earlier on Facebook.
And two hours later, the inconvenience persisted. “We are focused on working to resolve the problem as soon as possible, and we can confirm that it is not related to a DDoS
In the case of Instagram, the complaints also came from users in all those regions. Although on this platform, a concentration of complaints was noted particularly from the east coast of the United States and Europe.
It was not a complete block, but a failure with some tools. Many users could access the platform but could not leave comments or receive or send messages.
In the case of Facebook, for example, one of the most affected functions was its private messaging service, Messenger; while in the case of Instagram, there were problems when publishing content in the feed and in the stories.
The company led by Mark Zuckerberg has been plagued by a multitude of scandals related to its management of the privacy of user data over the past few months, which have considerably tarnished its public image.
This Wednesday, in the same hours in which the service was affected by the failures, federal prosecutors in New York began a criminal investigation into the company’s practices of sharing user data with other companies, sometimes without
The biggest controversy Facebook had to face was in March last year, when it was revealed that the British consultancy Cambridge Analytica used an application to collect millions of data from Internet users of the platform without their consent and for political purposes.
The company used data from the social network to develop psychological profiles of voters, which supposedly sold to the campaign of the current US president, Donald Trump, during the 2016 elections, among others.
Months later, in October, the company that hackers stole personal data from 30 million accounts.
The Mazatlan Post